Category Archives: General

Spring Hours

Now that spring break is over, the library is back to normal business hours.

Monday – Thursday 8am – Midnight
Friday 8am – 6pm
Saturday 11am – 6pm
Sunday 11am- Midnight
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Campus issues with authentication have been resolved

Issues were resolved on February 26th, 2010. All OLLU users should have wireless access and off-campus connection to library databases.

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Spring Break Hours for the Library

Sunday, March 14 11am – 9pm
Spring Break, March 15 – 18 8am – 9pm
Spring Break, March 19 8am – 6pm

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Campus issues with authentication services

The campus is experiencing issues with authentication to servers affecting Wireless Access on campus and also connection to the Library Databases from off campus networks.

 ITS Infrastructure Services is working on resolving the problem as soon as possible.

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Infrastructure Maintenance may affect ILL services

OLLU’s IT Infrastructures Services is specifying Thursday mornings from 3 a.m. to 6:30 a.m. each week as a scheduled maintenance window.  This time slot will be used to perform routine updates and patches on servers and other network systems as needed to keep systems operating securely and efficiently.

There may be interruptions in Interlibrary Loan during those maintenance time slots each week. If users run into any problems with their ILL requests, please call the circulation desk at 210-431-3923.

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Saved folders in EBSCO databases

For users who’ve had problems reaccessing their saved content in their EBSCO folders please try to clear your cache and cookies in your internet browser and try accessing the folder from the database level and not from ‘Choose Database’ level.

At times the folder feature does not display appropriately when accessed from ‘Choose Database’ page.

For questions, email library@lake.ollusa.edu

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Off-campus access to Lexis/Nexis database

Users are currently unable to search Lexis Nexis database from off-campus. The library is currently working with Lexis Nexis to address the issue. Due to inclement weather up north Lexis Nexis has been closed for the past few days so we appreciate your patience!

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